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We've collected frequently asked questions.

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  1. Q

    What kind of product is AiroDoctor? 

    AiroDoctor is a new eco-friendly air purifier equipped with a four-stage filter. 

    It filters, decompose, and neutralize the polluting particles by using prefilters, carbon activated filters, HEPA filters, and photocatalytic UV LED filters. 

  2. Q

    What is a photocatalyst? 

    Photocatalysts refer to substances that accept light and facilitate chemical reactions. 

    Titanium dioxide, a raw material of the photocatalyst, decomposes and removes organic compounds on the surface after UV LEDs are irradiated. 

  3. Q

    Where did you get the validation of AiroDoctor's performance? 

    The technology and its effectiveness were verified by authorized testing institutions such as the Korea Institute of Construction and Environment Testing and the Korea Institute of Construction and Technology. 

    (Korea Institute of Construction and Environment Testing and Korea Institute of Construction Technology) 

  4. Q

    Can AiroDoctor be used to kill influenza and viruses? 

    Yes, it decomposes and neutralizes the smallest virus particle with a diameter of 0.1 ㎛ 

  5. Q

    How often should I clean the filter?   

    The prefilters and carbon + HEPA composite filters are recommended to vacuum every two to three months.   

  6. Q

    How often should I change the filter? 

    The recommended replacement cycle for carbon + HEPA composite filters is 12 months and you need to replace them yourself. 

    As composite filters are consumables, you must purchase and replace them separately if their lifecycles end even during the warranty period.

    The prefilter and photocatalytic UV LED filters do not need to be replaced separately unless they are broken or damaged.

  7. Q

    How can I buy a filter? 

    Carbon + HEPA composite filter can be purchased by contacting 031-982-8780. 

    Filters other than genuine filters sold by the manufacturer are not compatible.

  8. Q

    Can AiroDoctor be used by allergic patients? 

    Yes, it is an ideal air purifier for allergic patients.

    It collects the allergenic substances like pollen, dust, and mold spores and makes them harmless to the human body.